Refund and Exchange

Ali Vaughn Jewellery is happy to exchange your item if you so wish.  Perhaps you got it as a present and it is just not your style.  No problem, I will exchange it for you for a different piece.

If you request a refund of purchase I am happy to do so provided the following criteria applies:

  • You can provide proof of purchase if necessary
  • The jewellery piece is returned within 14 days of receipt
  • The jewellery piece is in the same condition as when purchased
  • The jewellery piece is unworn
  • The jewellery piece is returned in the original packaging
  • The shipping costs for return is borne by customer
  • The shipping carrier is decided by customer but it is advisable to get a tracking number


For health and safety reasons, an exchange cannot be offered on earrings.

Please get in touch to advise of a item return